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Airline Reservationist

  • Category Customer Service & Call Center Jobs
  • Price
  • Address Amarillo, TX


Responsible for assisting customers with travel requests by answering incoming calls and matching the features and benefits of the airlines to the needs of the passengers Answer customers inquiries regarding all aspects of their travel or 1 of our travel partners Expertise to handle customer questions, complaints, and inquiries with the highest degree of courtesy and professionalism to resolve customer issues with 1st call resolution Assist customers with technical web siteand mobile navigation needs Make new reservations and change existing reservations on scheduled domestic and international flights Perform both computer and inbound/outbound telephone related tasks HOURS The call center is open 24/7/365 Applicants must be flexible and willing to work early mornings, afternoons, evenings, weekends, and holidays. UNION Like many airline positions, Reservations Sales Agents are part of a union that will require initiation charges and monthly dues. REQUIREMENTS

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